Managing order cutoff notifications

    Overview

    Who can use this feature?

    Admins and managers

    All plans

    This article walks you through the process of managing cutoff notifications in the web app.

     

    Cutoff notifications are a useful way to be reminded to place orders with vendors before ordering deadlines.

     

    With order cutoff notifications you can choose to be notified approximately two hours before your ordering deadline if an order has not yet been placed for the week. You can choose which vendors to receive notifications for (for example, you may only wish to receive notifications for those vendors you order from regularly) as follows:

    1. In the left navigation panel go to Orders > Manage Vendors

    2. Click on a vendor to edit or add a new vendor

    3. Select a Delivery Day and after, add an Order Cutoff Time (deadline to order, day/time ).  Then click Add New Delivery Day button to add to vendor

    4. Check the box that says Receive Cutoff Notification if you would like to receive alerts regarding unplaced orders.
    5. Click the Save vendor button

    Vendor Cutoff Notifications

     

     

    You can choose where to receive the notifications:

    1. Email notification
    2. Mobile push notification - requires you to have logged in from a mobile device at least one time
    3. Web in-app message - you'll receive a message notification in the top navigation bar of Backbar

    To setup which notifications to receive, click on the user icon in the top right corner and then click User Profile.  Scroll down to Notification Preferences as shown below.

     

    User Notification Preferences

     

    You can check the boxes for Web, Email or Mobile on the row that says Reminders to place orders.

     

    Note: to be sure you receive notifications at the correct time, please be sure your locations time zone is correct. See how to set location time zone for more info.