How to merge items

    Overview

    Who can use this feature?

    All users

    All plans

    The merge items feature allows you to combine data for duplicate items. 

    Merging items with the bulk actions tool

    You can merge up to 5 items at once from the Inventory Items page. Here's how to merge items:

    • Select the items you'd like to merge by clicking the checkbox for the item on the left side of the items table. 
    • Click the Actions dropdown menu and select Merge Items from the drop down menu.
    • Choose which item should be kept as the the master item (primary) and then click Merge.

    Merge items

     

    How item data is merged

    The backend item data for the master item will be kept after merging and will overwrite the data of the merged items. For example, if two items have different costs, the cost of the master item is kept.

     

    Additionally, missing data for the master item will not be updated by merging items. For example, if the master item has no cost, and the merged item has a cost, the merged item cost would be overwritten and the merged item would show no cost. It is generally advised to manually merge data onto the master item prior to the merge as only backend id numbers and sku will transfer to the master item.

     

    Inventory history

    Inventory data from past inventory sessions will not be affected. All historical quantities and inventory values will remain and can be viewed in your inventory reports.  If an item has counts in both duplicates, manually transfer the total to the master item before merging.

     

     

     

     

     

    Still have questions or want to report an issue?

    Submit a support ticket