Steps for updating your user email on the website.

1. Navigate to the User settings menu in the top right > click on Manage Users.

2. Select Invite New users.

3. Enter your new email address and select the appropriate role.  Note you can only assign a role as high as one you currently hold.  For example, if you are a "manager" and need "admin" permissions contact the Admin user on your account or contact support if that person is no longer affiliated with your company.

4. After selecting the Role and entering in the new email, click Invite Users.

You will receive an email inviting you to the account at the listed email address.  Click the link in the email to "sign up" with this new email, and after user creation it will link the new user to the account.  If the invite is showing as pending in Backbar and you did not get and email, check your spam/junk folders, or go directly to the signup page and use this new email to register.  You must use the same email you sent the invite to, or your user will not link to the existing account. 

5. Then return to User settings menu > Manage Users page, after creating your new user, and click the trash can icon next to your old user to delete.

If you are the main account owner/contact, also change your email address for communications from us on the Manage Organization page > Update Contact Info section.  This section is for contact from Backbar, but is not a user login email update.  This listed email serves to set an email address for communication purposes only.